Job Title: Quality Assurance Specialist
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Salary: Clerical Grade V as per the HSE consolidated pay scale
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* This is a full-time role, working 35 hours per week.
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About the Role:
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We are seeking a dynamic and experienced Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a pivotal part in ensuring that our services adhere to regulatory standards and deliver high-quality care to those we support.
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* You will be responsible for conducting robust internal audits to a high standard in line with the regulatory requirements of S.I. 367 of 2013.
* Provision of impartial reporting of findings from audits in clearly laid out reports.
* Vetting & approval of action plans, and monitoring of plans to completion.
* To ensure compliance with regulatory requirements through SMART action plans, targets and deadlines.
* Track and trend analysis of audit findings to enable organisational learning.
* Work closely with management, staff, and external regulatory bodies to monitor, assess, and improve the quality of care provided.
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Responsibilities:
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As a Quality Assurance Specialist, your key responsibilities will include:
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* Leading audits of services, including designated centres.
* Creation and review of regulatory documentation (e.g., Annual Reports for all designated centres, Agreements of Care, Directory of Residents, Statements of Purpose, Residents Guides etc).
* Development and implementation of a robust audit structure in line with relevant standards, regulations and best practice.
* Escalation of risks identified through internal audits for the attention of relevant Management for appropriate response / action.
* Collation of key metrics for onward reporting internally and to the relevant regulatory bodies.
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Essential Skills and Qualifications:
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To be successful in this role, you will need:
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* QQI Level 7 BA in Applied Social Studies, Social Care or equivalent.
* A minimum of 2 years post graduate experience working in a social care setting.
* Expertise and critical understanding of the essential components in operational best practice standards in a social care environment.
* Excellent knowledge and understanding of HIQA regulations and standards ensuring quality, person centred and HIQA regulatory compliant care.
* Strong working knowledge of all regulatory requirements and standards applicable within the social care environment.
* Knowledge of New Directions Regulations and National Standards for persons with disabilities.
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Desirable Skills and Qualifications:
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Prior experience in a similar role carrying out auditing internally would be an advantage.
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Benefits:
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* HSE Consolidated Pay Scales
* National Federation Voluntary Bodies Pension Scheme
* Employee Wellbeing Initiatives
* Refer a Friend Scheme
* Christmas Savings Club
* Excellent training opportunities
* Staff Education Loans and Paid Study Leave
* Bike to Work Scheme
* Enhanced Annual Leave
* Paid Maternity and Adoptive Leave * eligibility criteria
* Sick Pay Scheme * eligibility criteria
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Contact Information:
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Please check our website for more information about the application process.
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Language: English
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Job Type: Full-time
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Salary: Clerical Grade V as per the HSE consolidated pay scale
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Experience: 2+ years
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Education: QQI Level 7 BA in Applied Social Studies, Social Care or equivalent