Scaled Support Account Manager - Business Messaging | Dublin (Hybrid)11-month PAYE contract(weekly pay via Principle HR). Hybrid in Dublin City with 3 days onsite (must-have).Annual Salary Up to €75,000 pro rata with extension possible.This role sits in a Business Messaging support function - you'll manage escalations, troubleshoot API-related issues, and support a large portfolio of partners/clients at scale.Must-haves Skills/ experience:3+ years in technical support / customer success / account support (enterprise software)Strong ticket handling + SLA mindset + escalation managementWorking knowledge of APIs + cloud concepts (SSO, integrations e.g. AWS)Clear communicator who can simplify technical issuesStrong prioritisation across a busy case queueInterested?Apply Nowfor this role on our website or LinkedIn for immediate consideration and full details of this opportunity or similar.