Job Title: O2C Collections Analyst with Italian
Job Description
The primary goal of this position is to analyze and manage Accounts Receivable (AR) effectively, ensuring timely collection of payments from customers. This involves proactive analysis of AR falling due and delinquent account balances, as well as the execution of customer dunning activities through various channels such as outbound calls, emails, letters, etc.
Responsibilities
* Analyze AR falling due and delinquent account balances to ensure timely collection of payments.
* Execute customer dunning activities in a timely manner through multiple communication channels.
* C Coordinate with internal teams for effective resolution strategies for accounts receivable collections
* Timely resolve inbound billing inquiries via phone calls, emails or written communications for respective parties.
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