APPLE, Hollyhill Ind Est, Hollyhill, Cork, Co. Cork, T23 YK84
Application Details
To work in Ireland a non‑EEA national, unless exempt, must hold a valid employment permit.
Job Description
The Business Data Technician will provide support for small/mid‑size businesses and enterprise customers in the target language, using native knowledge of the language. The role involves researching, analysing, and validating information using web‑based maps and news articles, social media, and official websites. This role is fully remote.
Responsibilities
Review, validate and process tasks in internal tools in native language and English
Provide support to users of Maps‑related portals and of Maps app
Trouble‑shoot and if required, escalates issues
Deal with business queries in accordance with company policies
Evaluate data quality through web‑based research and phone calls
Apply critical thinking to identify trends
Identify root cause(s) of trending issues
Qualifications
Strong web‑research skills, including the use of web‑based maps
Confident in placing outbound calls
Adept at working with large data sets with an ability to identify patterns
Detail oriented
Fluent in Japanese and English desirable
Strong analytical and decision‑making skills
Demonstrated ability to work independently, as well as in small and large cross‑functional teams
Communicating with customers and providing support
Preferred
1+ year experience in geospatial data analysis or map quality evaluation
Further Details
12 month contract, with possible extension.
Working Hours: 9am‑5.30pm, Monday – Friday, 39 hours per week.
Pay: €36700 per annum.
Location: Remote, work from home.
Employer: GlobeTech.
Diversity and Inclusion
We believe in ensuring diversity and inclusion in the workplace, as this will produce a better place to work and a better product. We encourage all candidates to apply. GlobeTech is an equal opportunity employer celebrating diversity and championing inclusivity.
This vacancy is suitable for Remote/Blended working
Sector: information and communication
Career Level
Experienced (Non‑Managerial)
Candidate Requirements
Essential
Minimum experienced required (Years): 1
Languages: Japanese C2‑Master (Fluent)
Desirable
Ability Skills: Administration, Analytical, Interpersonal Skills, Technical IT
Competency Skills: Collaboration, Decision Making, Flexibility, Initiative
Specialising In: techncial support
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