Pairedis aglobal staffing and recruiting agency that specializes in pairing remote work with top-tier talentWe are dedicatedto connecting talented individuals withremarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.We are hiring a Client Success Managerto be the main point of contact for our client clientsYou will guide them through their audit process, make sure they are always informed, and advocate for their needs internally.You don't need technical experience on day one, but you do need to be confident, organized, and willing to learn our tools and services quickly. This role is all about communication, relationship-building, and execution.Your goal is to make each client feel like a priority and a true partner in the process.?ResponsibilitiesAct as the primary contact for a portfolio of clientsKeep clients updated, engaged, and clear on next steps throughout the audit processCollaborate with internal teams to make sure client needs are metTranslate client goals or concerns into clear action itemsLearn and speak confidently about our tools and servicesTrack client progress and organize tasks across multiple accountsGather client feedback and surface opportunities for improvementOnboard new clients and keep track of the services they want to useRequirementsWho You ArePersonable and confident in client-facing conversationsExperienced in roles like account management, vendor management, or client servicesOrganized and detail-oriented, with excellent follow-throughComfortable learning new concepts, tools, and technical workflowsA proactive communicator who can keep everyone alignedAn advocate for the client experience, both externally and internallyQualifications3 or more years in a client-facing role, preferably in eCommerce, tech, or consultingHigh standards for service, communication, and organizationAbility to collaborate across teams and prioritize multiple projectsCuriosity about Amazon systems and a desire to grow with a scaling companyBonus ExperienceFamiliarity with Amazon Seller Central or Vendor CentralExperience in retail, consumer brands, or financial recovery servicesBackground working in a startup, boutique agency, or tech-enabled service firmThere'll be an assessment for this roleBenefitsLess micromanaging, more freedom, more ownership.Remote-Work FriendlyFull-time contractor role with flexible hours, overlapping 2-6 hours with US Eastern TimeCompetitive salary in USD 3 - 4 gross/month