Cloud Operations Lead
This role is responsible for designing, deploying and supporting cloud infrastructure services that power our product portfolio.
The successful candidate will spearhead the development and deployment of an integrated suite of operational tools, ensuring efficiency, performance and reliability of production services across various cloud environments.
We are looking for a technical leader with deep expertise in cloud technologies, especially AWS, who can guide the organization through transformative changes in its cloud infrastructure strategy.
This includes building robust processes to support audit and compliance requirements, driving the development of operational tools and processes to ensure seamless cloud infrastructure management, and collaborating with cross-functional teams to provide technical leadership and coaching.
The ideal candidate will have 10+ years of hands-on experience managing cloud or operational infrastructure environments, with a strong emphasis on leadership and technical expertise.
Key Responsibilities:
* Lead the design, deployment and management of cloud infrastructure services across multiple platforms, with a strong focus on AWS.
* Develop and implement a cloud operations strategy, including capacity planning, performance optimization and cost management.
* Drive the development of operational tools and processes to ensure seamless cloud infrastructure management, supporting scalability and availability.
* Collaborate with cross-functional teams to provide technical leadership, coaching and mentorship to both senior and junior team members.
* Establish and maintain processes and tools for audit/compliance requirements, ensuring security and regulatory standards are met.
* Provide advanced technical troubleshooting and Tier 3 support, managing complex issues to resolution.
* Stay ahead of industry trends and best practices, continuously evaluating and implementing emerging technologies to optimize cloud operations.
Required Qualifications:
* 10+ years of hands-on experience managing cloud or operational infrastructure environments, with a strong emphasis on leadership.
* Extensive expertise in cloud technologies, especially AWS, with a proven ability to design and implement scalable cloud solutions.
* Deep understanding of Agile methodologies, particularly with experience in SAFe (Scaled Agile Framework).
* Experience with modern development tools and practices, including Git, Python scripting, PowerShell and container orchestration technologies such as Docker and Kubernetes.
* Solid knowledge of infrastructure, including Windows, Linux, IP networking and security practices (DNS, firewalls, load balancers).
* Strong familiarity with SRE (Site Reliability Engineering) and DevSecOps methodologies.
* Proven ability to lead cross-functional teams, guide technical decision-making and foster a collaborative, innovative team culture.
* Excellent communication skills, with the ability to influence decisions, manage change and transfer knowledge effectively across all levels of the organization.
This is a unique opportunity to join our team and contribute to the growth and success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.
If you are a motivated and experienced professional looking for a new challenge, please submit your application today.