Clerical Officer Grade IV - Ward Clerk Permanent Contract, Full Time Hours.Principal Duties and Responsibilities: Print/email Ward Census & Ward Lists daily.Assist the Ward Clinical Nurse Manager, handle phone queries, general reception duties, and deal with the public as required.
Deal with Healthcare Records including ensuring they are structured correctly, track location, create temporary healthcare records, divide large records, maintain and update records as required, file necessary paperwork, etc, following the relevant procedures.
Ensure there are relevant documentation, (e.g. stickers, forms, continuation sheets etc) in each record.Ensure the confidentiality and security of patients' healthcare information is maintained.Update iPMS with any patient movements/changes, e.g. patients transferred for PM in CUH, discharged patients, patients transferred to a new ward, etc.Ensure signed Lab Reports are filed correctly and accessible by NCHDs and/or Consultants.
Send any unsigned reports to the relevant Medical Secretary.
Compile Stores Sheet and email to Stores.
Liaise with other departments as appropriate, e.g. OPD re appointments, Emergency Department re insurance forms, etc.General administration duties such as faxing, photocopying, post, and cleaning of phones, computer etc.Assist with training of new Ward Clerks when required.Any other duties that may be assigned such as Ward Cross Cover.Eligibility Criteria and/or Experience:Ability to work as a member of team and make positive contributions to that team.Have an organised and methodical approach to work.Ability to work in a patient focused environment.Excellent written and verbal communication skills.Excellent IT skills including MS Office and iPMS.Flexible approach to work.Closing date for applications is 1pm on Monday, 29 September 2025.MUH reserve the right to create a panel for this post from which permanent, fixed term and specified purpose vacancies of a full or part time duration may be filled.Mercy University Hospital (MUH)MUH is a growing voluntary hospital in the heart of Cork City.
We have over 1,500 staff providing complex diagnostic, medical and surgical care through our inpatient, day patient, outpatient and emergency services.We are a teaching hospital, a centre of national and international excellence, and are renowned for our research and tertiary services.
Providing 24/7 acute surgical, acute medical and critical care, MUH now has multiple sites across the city and continues to expand.
We support staff development with approx.
100 promotions annually.
We prioritise work life balance with 28% of our team working part time hours.
We offer nationally agreed enhanced Salary Scales, Pension Scheme, excellent holidays, canteen, and Study Leave and Assistance.
From Cardiac Care to Intensive Care, our varied specialist services offer real career choice to our team.
We live by our Core Values of Compassion, Excellence, Justice, Respect and Team Spirit.