Department: Operations
Reporting Line: Operations Lead / QA Examinations Lead
Job Purpose
The post holder must have level of proficiency and understanding of examination and administration in accordance with quality assurance processes (QQI).
Responsibilities will include:
Registration
· Maintenance of accurate learner data in the student database
· Enrolment of learners' in the College's VLE (Moodle)
· Processing and recording changes to registration for learners
Programme Administration
· Supporting the Operations Lead in the preparation/distribution of timetables and room
bookings
· Recording of minutes for all staff and programme meetings
· Regular communication with lecturers, students' and staff regarding programme
matters such as; cancelled lectures, deadlines, answering queries on policies and
procedures etc.
· Administrative support to lecturers and Academic Leadership Team as required
· Monitoring attendance
Assessments and Examinations
· Collating and distributing assessment handbooks to learners each semester
· Communication of assessment schedules and exam timetables
· Collating of results, ensuring results are inputted correctly and administration of the
internal QA review processes
· Planning and preparing analysis of results for Exam Boards and Annual Programme
Reports
· Communication with learners regarding results, appeals, academic misconduct
procedures etc. Coordinate the relevant processes relating to examinations scheduling
and logistics, exam paper delivery, exam paper security, invigilation, arrangements for
students with additional needs, conferment of awards.
· Prepare for the process of examination boards, release of results, student appeals etc.
· Prepare of assessment results for release on the college education platform-Moodle.
· Support QA and Exams Lead for quality assurance processes.
· Organize invigilator training and prepare invigilator schedules prior to examinations.
· Maintain an External Examiner Register and liaise with the External Examiners as
required.
· Coordinate graduation ceremonies in conjunction with the wider Academic Affairs
Team.
Administrative Support – College Events
· Supporting the Academic/Operations Leadership team as required in preparing for
events such as Induction, Graduation, Workshops and Student Experience events.
General Duties
· Timely responses to queries raised by students, lecturers and wider team
· Communication with Learners Fees office regarding learner issues
· Stationery Orders
· Drafting learner letters of confirmation and/or registration
· Ad hoc duties as assigned
Person/Job Specification:
· 3 year + administrative experience, preferably in an educational institution
· Strong Microsoft Office skills, particularly Excel
· Excellent organisation skills, detail oriented and able to prioritise tasks
· Strong written and verbal communication skills in English
· Collaborative team player
Job Types: Full-time, Permanent
Pay: From €30,000.00 per year
Benefits:
* Bike to work scheme
* On-site parking
Ability to commute/relocate:
* Dublin 1, Dublin, CO. Dublin A94: reliably commute or plan to relocate before starting work (required)
Work Location: In person