Castle Durrow is a renowned luxury country house hotel in Co. Laois, offering an exceptional experience to guests from Ireland and abroad. We pride ourselves on delivering outstanding service, elegant accommodation, and a welcoming atmosphere in a unique historic setting.
We are seeking an experienced and highly motivated Senior Accommodation Manager to oversee and lead our housekeeping and accommodation team. The successful candidate will ensure that the highest standards of cleanliness, comfort, and presentation are consistently maintained throughout the property, while fostering a positive and professional team environment.
Key Responsibilities
* Manage the day-to-day operations of the accommodation department.
* Lead, train, and motivate the housekeeping team to deliver excellence in guest service.
* Ensure all guest rooms and public areas meet and exceed cleanliness and presentation standards.
* Develop and manage staff rotas to ensure efficient coverage and productivity.
* Monitor stock levels of cleaning supplies and linen, placing orders as required.
* Conduct regular inspections of rooms and public areas to maintain quality standards.
* Work closely with other departments to ensure smooth guest experiences.
* Handle guest feedback and resolve accommodation-related issues promptly and professionally.
* Implement and monitor health and safety standards across the department.
Requirements
* Previous experience in a senior housekeeping or accommodation management role, ideally within a 4- or 5-star property.
* Strong leadership and organisational skills with the ability to manage a team effectively.
* Excellent attention to detail and commitment to high standards.
* Ability to work under pressure and maintain a positive attitude.
* Strong communication and interpersonal skills.
* Flexibility to work shifts, including weekends and holidays as required.
What We Offer
* Competitive salary based on experience.
* Supportive and professional work environment.
* Opportunity to work in one of Ireland's most beautiful historic hotels.
* Career progression and development opportunities.
Job Types: Full-time, Permanent
Pay: From €32,000.00 per year
Benefits:
* On-site parking
Ability to commute/relocate:
* Durrow, CO. Laois: reliably commute or plan to relocate before starting work (required)
Experience:
* Housekeeping : 5 years (required)
Language:
* English (required)
Work Location: In person