The ideal candidate for this role should have a strong foundation in IT operations, with expertise in managing cloud platforms, network infrastructure, and endpoint management. A minimum of 5-8 years of experience in an IT operations role is required, with a proven track record of implementing scalable solutions and identifying root causes.
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This position involves providing expert-level IT operations support to internal key business partners, administering cloud platforms, and managing IT logistics services for the EMEA region. The successful candidate will be comfortable working autonomously, prioritizing competing work intake pipelines, and escalating issues when necessary.
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We are seeking a highly analytical and organized individual with excellent written and verbal communication skills. Familiarity with core enterprise applications, such as HR platforms and CRM tools, is essential. Experience with MacOS terminal command-line and log analysis across different platforms is also required.
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Key responsibilities include:
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* Providing expert-level IT operations support to internal key business partners
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* Administering a wide variety of Cloud platforms
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* Managing all IT logistics services for the EMEA region
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* Evaluating IT operations services and identifying opportunities to automate workflows using the Tines platform
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* Developing and executing projects aimed at enhancing IT service delivery
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* IT endpoint management using our MDM platform (JumpCloud)
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If you are a motivated and detail-oriented IT professional looking for a challenging role, we encourage you to apply. We offer a dynamic work environment, opportunities for growth and development, and a competitive benefits package.
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At Tines, we value diversity, equity, and inclusion. We welcome applications from qualified candidates who share our commitment to these principles.