We're looking for someone who wants more than just a job. We are a young, ambitious transport business run by a highly motivated management team that believes in doing things differently. We embrace technology, challenge traditional ways of working, and are constantly looking for opportunities to improve efficiency, increase profitability, and deliver a better service to our customers.
The person we're looking for is naturally proactive. They don't wait to be told what to do. They spot problems before they become issues, take ownership of their responsibilities, and enjoy finding smarter ways of working.
You'll fit in well if you're the type of person who:
Enjoys being busy and thrives in a fast-paced environment
Takes pride in being organised and staying one step ahead
Is comfortable working with data, systems, and technology
Likes solving problems and improving processes
Can communicate confidently with drivers, customers, and management
Has a strong work ethic and is willing to roll up their sleeves when needed
Wants to contribute ideas rather than simply follow instructions
Is interested in AI, automation, and modern business technology
Wants to build a career rather than just fill a position
The Role
Working closely with the Managing Director, Operations Manager, Transport Planner, and Workshop Team, you will provide operational support across the transport function while helping drive efficiencies through technology, reporting, and process improvement.
This role offers genuine responsibility from day one. We want you to take ownership of your area, work alongside management to improve operational performance, and become a key part of the future growth of the business.
For the right person, there will be opportunities to develop beyond administration and operations support, with potential progression into transport planning and wider operational management as the business continues to expand.
Transport Administration & Operations
Assisting the Transport Planner with creating and managing daily transport jobs
Updating and maintaining jobs within our Transport Management System (TMS)
Sending work instructions and updates to drivers
Managing transport paperwork and operational documentation
Processing, scanning, filing, and issuing Proofs of Delivery (PODs)
Maintaining accurate operational records and ensuring documentation remains up to date
Supporting day-to-day transport office activities
Fleet & Compliance
Assisting with vehicle maintenance scheduling and administration
Monitoring tachograph compliance and supporting driver compliance sign‑off procedures
Maintaining fleet records and compliance documentation
Supporting the management of vehicle camera and telematics systems
Driver Performance & Reporting
Monitoring telematics data and producing driver performance reports
Tracking idling times, fuel efficiency, utilisation, and operational KPIs
Assisting with driver coaching initiatives using telematics and performance data
Identifying trends and opportunities to improve operational efficiency and profitability
Continuous Improvement
Identifying opportunities to improve systems, processes, and workflows
Supporting the implementation of new technologies and digital tools
Working with management to improve margins, increase efficiency, and reduce waste
Helping develop data‑driven reporting that supports better decision‑making across the business
Desired Experience
Previous experience in transport, logistics, fleet administration, or a similar operational role
Familiarity with Transport Management Systems (TMS)
Understanding of transport office procedures and industry documentation
Experience with telematics, fleet tracking, or compliance systems would be advantageous
Strong IT skills and confidence working with software platforms
Excellent organisational and communication skills
What We Offer
A genuine opportunity to grow with a rapidly developing business
Direct exposure to business operations and decision‑making
The chance to work with a young, ambitious, and forward‑thinking team
Real responsibility and ownership from an early stage
Career progression opportunities into transport planning and operational management
An environment where new ideas, technology, and innovation are actively encouraged
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