On behalf of our client we are hiring an Engineering Services Support Coordinator to join their team in Dublin 22. The successful candidate will provide technical support to our clients and to our engineers.
Responsibilities:
* Ensure all progress is captured and updated on the Computer Aided Facilities Management (CAFM) system
* Follow up on all statutory works to ensure the client is compliant
* Bring all calls for assigned clients to billing stage
* Keep all Planned Preventative Maintenance (PPM) worksheets compliant and updated regularly
* Respond to customer requirements in a timely manner
* Completing a technical review of all technicians' reports
* Generating customer quotations
* Sourcing materials and services and providing the client with competitive prices
Experience:
* Must be fluent English speaker and be permitted to work in Ireland
* Excellent communication and customer care skills
* At least three years' experience in a similar role
* Strong mechanical/electrical background
* Ability to work effectively under pressure and prioritise work
* Ability to make decisions and work without close supervision