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Control room officer

Dublin
Brightwater
Control room officer
€40,000 - €60,000 a year
Posted: 12 October
Offer description

Overview

This is a role involving shifts and you will be fully onsite. You must be able to work both day and night shifts in Dublin.

As a Control Room Operator, you will play a vital role in monitoring and managing traffic activity across Ireland’s national and motorway network. Working as part of a close-knit operations team, you’ll ensure the safe and efficient movement of vehicles, responding swiftly to incidents and maintaining smooth traffic flow.

This is an opportunity to contribute to a mission that directly impacts road safety and public wellbeing. You’ll work in a collaborative, technology-driven environment where your attention to detail, communication skills, and decision-making abilities make a real difference every day.


Key Responsibilities

* Monitor real-time traffic data and respond promptly to incidents, accidents, and emergencies.
* Use traffic management systems and technology to detect, assess, and manage network conditions.
* Liaise with emergency services, maintenance teams, and other stakeholders to coordinate effective responses.
* Communicate clear, accurate information to road users through signs, alerts, and digital channels.
* Collaborate with other control centres to manage cross-network events.
* Maintain accurate incident records and produce detailed reports.
* Conduct routine checks of systems and equipment to ensure operational readiness.
* Support the overall objective of safe, reliable, and efficient traffic movement.


Experience/Requirements

* Strong attention to detail and ability to stay composed under pressure.
* Excellent written and verbal communication skills.
* Proficient in Microsoft Office (Word, Excel).
* Strong teamwork and coordination skills.
* Organised and methodical approach to record-keeping and reporting.
* Experience in a control room, traffic operations, or emergency response environment.
* Familiarity with intelligent transport systems or similar monitoring technology.


Remuneration Package

* Training and career development opportunities
* Collaborative, supportive working environment


Contact

Please contact Derek Smyth on 01 5927861 or email or simply click the apply button.

To view all live jobs with Brightwater and market insights, please visit our website www.brightwater.ie

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Control room officer
Dublin
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