As the Deputy Manager, you will be fully accountable for the shop and the team in the absence of the Shop Manager. You will take on full management responsibility for operating and running a successful shop, while managing the team effectively. You will create a fun and enjoyable environment for all our customers and ensure every Paddy Power customer has a memorable experience! You and the team will be the face of the company in this fast-paced role, whilst dealing with many exciting everyday tasks!
We are constantly exploring new ways to adapt to Retail's evolving online presence. Ideally, we want people who embrace technology and can promote our online products and services within our shops while delivering an excellent customer journey.
Join Paddy Power on our exciting journey! We offer opportunities for aspiring managers to fast-track their careers once passionate about motivating and driving teams. Are you driven, innovative, curious, and vibrant? If so, Paddy Power is the place for you!
HOW WE DO IT?
We want people who stay customer-focused by building strong relationships and creating a fun environment that punters love and return to. This includes educating and guiding your team to deliver excellent customer service face-to-face and over the phone, while cross-selling retail and online products.
Other duties include:
* Leading the shop in the absence of the Shop Manager
* Gathering customer feedback and building relationships in-shop and over the phone
* Using shop KPIs to identify opportunities and support the Shop Manager in creating an excellent betting shop environment
* Ensuring compliance with social responsibility commitments and operational procedures, including cash management
* Encouraging team ideas for improvements and efficiency
* Maintaining shop presentation standards
Are you a team player who provides clear guidance and feedback? Do you love working with your team to high standards? Because we're all about teamwork!
Are you adaptable and curious, eager to develop? Paddy Power will support your journey, but your dedication and loyalty are what matter most!
About Us
Our Work Experience reflects our culture, values, meetings, sustainability efforts, recognition programs, and most importantly, our people. Our employees are disciplined, hardworking, curious, trustworthy, humble, and truthful. They prioritize the team, collaborate, and make a difference, making us the #1 Top Workplace in the area.
Join us and grow your career with Flutter!
Please create a candidate account after submitting your application to track its progress.
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