As a seasoned professional in change management, you have the opportunity to drive growth and innovation within a leading financial services company. Our team is responsible for delivering business process changes, policy updates, and information system enhancements to meet our clients' evolving needs.
About the Role
This position offers a unique chance to take your career to the next level as a Business Analyst within our Change Management department. You will work with a talented team of experts who are accountable for analyzing new system functionalities, documenting how they support and impact business functions, and defining mappings and business rules between existing and future state business models.
Key responsibilities include drafting requirements documents, application support documents, user manuals, and associated training materials. Close collaboration with developers and end-users is essential to ensure technical compatibility and user satisfaction. Additionally, you will be responsible for managing small projects or ad-hoc initiatives such as testing, system validations, or short-notice business changes, reporting progress to a Project Manager, and escalating any issues or risks that may arise.
We offer a hybrid role with a brilliant Dublin city centre office location close to Stephen's Green. Our culture is friendly, supportive, and inclusive, and we are committed to diversity, equity, and inclusion.
About Us
Our organization is a world-leading Transfer Agency delivering premium service solutions to the world's largest financial services companies. We maintain a global reach and access to advanced digital software solutions, making us a trusted partner for our clients.
We value diversity both in background and skills and experience, and are an equal opportunities employer. We strive to foster an inclusive and equitable workplace.