Telesales Executive - (9 Month Contract) page is loaded## Telesales Executive - (9 Month Contract)locations: Corktime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 27, **** (30+ days left to apply)job requisition id: R********JOB DESCRIPTION**As the leading foodservice provider across the island of Ireland, Sysco's success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day.We don't just deliver food and drink to our customers.
We deliver new thinking, technology and talent to our industry.
We deliver opportunities - to ourselves and to our colleagues ensuring that we can all thrive in work and beyond.We are now looking for new talent to join us as we continue to grow, innovate and deliver.
**Telesales Executive - (9 Month Contract)**We are excited to offer a fantastic opportunity for a **Telesales Executive – (9 Month Contract) Classic Drinks, Cork,** a role which will play a key part in the overall growth of the organisation along with helping to maintain our core ethos here are Sysco – keeping the customer at the heart of everything we do.The role requires a candidate who will be:* Customer Focused* Self-motivated and results driven* Eager to expand Knowledge and SkillsIf you are ready for a challenge, we want to hear from you.Apply today and discover what your career could look like with Sysco Ireland.
**Key Accountabilities:*** Act as the first point of contact with our Customers through our contact channels, consistently displaying full ownership of customer requests.
* Increase our Customers awareness across our full product offering, while understanding the customers' business to best match their needs.
* Constantly put the customer at the heart of everything you do.
* Process all customer enquiries, orders and general administration timely and accurately.
* Achieve a strong volume of sales and retain a target margin.
* Maximise sales by continually expanding orders, up-selling and cross-selling products on both incoming and outgoing calls.
* Develop and maintain full product knowledge of all our products and the prices while also being market aware of our competitors.
* Maintain, through the effective use of a follow up process, regular contact with new and existing customers to ensure that relationships are maintained for potential repeat business.
* Build long-term sustainable working relationships with customers and related parties by being the Voice of Classic Drinks.
* Have the attention to detail and experience of getting sales across the line.
* Liaise with and support our field-based Sales Representatives to ensure that customers' pricing and orders are processed timely and accurately.
**Requirements:*** Capability of proving sales track record in acquiring cross/up sell business and developing customer accounts.
* Capability of proving credibility with customers and building strong customer relationships preferred.
* Motivated and driven to achieve sales targets.
* Excellent and accurate literacy and numeracy skills.
* The ability to work in a busy environment.
* Outstanding organisation skills and ability to prioritise work.
* A keen interest in delivering superb customer service.
* A proactive approach to problem solving and issue resolution.
* Flexible with the ability to work to across multiple shift patterns.
**Sysco Ireland Culture*** **Customer Focus:** We deeply understand our customers' needs, continuously looking at ways to deliver real value.
* **Building Relationships:** We foster strong, effective relationships across teams, always working together.
We embrace change and support each other through it.
* **Clear Communication:** We communicate clearly and effectively, ensuring our message resonates.
* **A Passion for Food:** We source and deliver food and drink that inspires excellence and creativity in kitchens for the most memorable dining experiences.The accountabilities and requirements outlined in this job description are neither definitive nor restrictive and may change in detail from time-to-time to meet the changing needs of the business.Sysco is an equal opportunity employer.It's been nearly two decades since we began our journey as Classic Drinks – driven by a desire to pair great wine with top-class service for our customers.
And while so much has changed since then, we are still dedicated to supporting our customers in the hospitality sector whose passion for great service is recognised throughout the world.
We do this through our incredible curated range of drinks – one that's made up of more than 700 wines and 1,200 spirits, beers and ciders, and is growing all the time.
We do it by building close, personal relationships with our global network of producers, connecting our customers here in Ireland with access to the very best the world has to offer.
We do it through our sales team, who share their unrivalled knowledge through staff training, menu creation, event planning, online ordering and after-sales care – all so our customers can deliver the very best for their guests.
Ultimately, we do it by putting the customer experience first in everything we do.
In ****, we joined forces with Sysco – leveraging their global network and world-class technologies to provide a next-generation level of customer service.
All while retaining our personal touch, our boots-on-the-ground relationships, and the same team who made us who we are today.
At Classic Drinks, we've brewed up a storm, distilled what we do to a fine art, and aged like a fine wine along the way.
That's because it's never been a job to us.
It's quite simply been a joy to serve.
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