Position Summary:
The receptionist is the first point of contact for families and visitors, ensuring a warm, professional, and safe environment. This role involves managing front desk operations, assisting children during arrival and departure, and supporting the administrative needs of the centre.
Key Responsibilities:
· Greet and welcome parents, children, and visitors with a friendly and professional attitude.
· Ensure secure check-in and check-out procedures for children.
· Guide and support children during arrival and departure times.
· Answer phone calls and emails, and direct inquiries to the appropriate staff.
· Maintain accurate attendance and child records.
· Assist with administrative tasks such as filing, data entry, and scheduling.
· Monitor visitor access and ensure safety protocols are followed.
· Communicate effectively with families regarding updates and reminders.
· Keep the reception area clean, organized, and welcoming.
Requirements:
· Advanced or fluent English (spoken and written).
· Valid visa or work permit to work in Ireland.
· Excellent communication and interpersonal skills.
· Ability to multitask and stay organized in a busy environment.
· Basic computer skills (email, spreadsheets, childcare software).
· Previous experience in childcare or customer service is an advantage.
· Friendly, patient, and professional.