Job Title:
Hotel Operations Manager
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Description:
The Bracken Court Hotel is seeking an experienced Hotel Duty Manager to join their in-house Management Team. As a key member of the hotel's management team, you will be responsible for the day-to-day running of this busy 4-star property.
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Main Responsibilities:
* Working closely with the hotels management team on the day-to-day operations of the hotel.
* Management of all aspects of the hotel while on duty.
* Management of a team of up to 40 people on busy shifts.
* Having a hands-on approach while on duty in areas where support is needed.
* Working closely with the teams within the food & beverage departments of the hotel.
* Taking a lead role within the beverage/bars side of the business.
* Stocktakes.
* Staff training and development.
* Driving sales initiatives for the property in conjunction with the hotels in-house sales team.
* Covering duty management shifts within the hotel property.
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Requirements:
* Prior experience in a similar role within busy 3*/4* hotels.
* Min 2-3 years experience.
* A strong knowledge of the food & beverage industry and the new initiatives/innovations taking place within the industry.
* Particular strength and knowledge within the beverage/bars department of hotel.
* HACCP trained.
* Ability to multi-task and be willing to help out where required in all areas of the hotel.
* Prior experience working with a hotel front office system beneficial.
* Prior experience working within the areas of food & beverage and conference & banqueting and events.
* Familiarity with customer service principles.
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Benefits:
* Free parking.
* Staff meals.
* Group pension scheme.
* Group health insurance (reduced rates).
* Excellent training opportunities.
* Staff reward and recognition initiatives.
* Employee assistance programme EAP scheme.
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