Position Details
Location: Cork
Schedule: Weekdays and Weekends / Days
Role Type: Permanent - Non Hybrid
Equal Opportunities
We are an equal opportunities employer committed to fostering a diverse and inclusive workplace where individuals of all backgrounds, experiences, and perspectives are welcomed and valued. We believe that diversity enriches our work environment, promotes innovation, and enhances our ability to deliver exceptional results. Our commitment was recently recognised having been awarded Diversity, Equity & Inclusion company of the year.
Recognition
As part of our team, you'll experience a culture that values recognition and strives to create a workplace where your hard work and accomplishments are acknowledged. We believe in fostering an atmosphere of appreciation, where each team member is empowered to excel and contribute to our shared goals. Recognition awards and feedback will become a normal part of your day to day.
Benefits
* Sponsored membership to industry associations
* Opportunity to grow and develop your skills
* Employee Assistance Program
* Clear progression plans / opportunities
* Externally certified training (QQI & Above)
* Flexible working schedules
* Weekly salary payment
* Employee recognition scheme
* Bike to work scheme
* Savings scheme
Responsibilities
* Incident Management & Escalation
* Operational Deployment
* Patrol Response & Dispatch
* Employee Monitoring
* Assisting the Management team on administration tasks
* Managing and maintaining company operational platforms
* Managing workload effectively
* Communicating with employees & clients
* Maintaining, updating and retrieving data held on the company's platforms
* Preparing Operational & Clients Reports
* Answering and forwarding telephone calls.
* Supporting various company departments
Role Requirements
* Minimum 6 months industry experience
* English communication (Oral & Written) - Minimum B2
* Valid work permit / visa (If Applicable)
* Basic IT Skills
General Requirements
* Ability to conduct a shift based roster schedule
* Availability for both weekdays & weekends shift schedule
* Excellent communication skills
* Ability to work off own initiative
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