What You Need to Know
Matrix recruitment is working alongside a well-established Optical Practice in Carlow and are currently recruiting for an Optical Assistant.
You will support opticians and ensure excellent customer service in a hands-on role combining reception, retail, administration, and minor optical repairs.
It is a full-time, Monday to Friday, 9:30 am – 5:30 pm.
Key Duties and Responsibilities
Greet patients, manage queries, and provide first-class customer service
Book appointments and manage the practice diary
Check patient eligibility for optical benefits and PRSI contributions
Assist patients with frame selection and explain lens and product options
Carry out minor repairs such as tightening screws, replacing nose pads, and cutting lenses on-site
Maintain accurate administrative records and general office tasks
Assist in developing social media presence
Skills and Experience
Customer service or retail experience, optical experience an advantage but not essential
Professional, confident, friendly, and enthusiastic
Good manual dexterity for hands-on repair tasks
Strong communication skills in English
Proficient with computers and basic administrative software
Reliable, punctual, and able to use initiative
Apply for this job now by sending a
Word format CV
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