Control Room Operations Manager
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Overview:
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The Control Room Operations Manager plays a vital role in ensuring seamless communication and coordination across various departments. Key responsibilities include monitoring internal systems, managing video/audio communication tools, and facilitating smooth interaction between teams.
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* Monitoring & Coordination: Supervise live systems, track alarms, and monitor communication channels to ensure optimal performance.
* System Management: Maintain and operate control room systems, guaranteeing all software and equipment function smoothly.
* Communication & Liaison: Serve as a primary point of contact for internal teams, external partners, and clients, facilitating the coordination of resources across departments.
* Reporting: Document incidents, escalate issues as necessary, and provide detailed reports to management.
* General Administrative Duties: Manage digital records, create and maintain documentation, and assist with general office support tasks.
* Technical Support: Assist with troubleshooting system errors, coordinating with IT teams to ensure uninterrupted operation.
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Requirements:
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* A minimum of 1-2 year's experience in a control room environment or a similar audio/visual role.
* Proficiency with MS Office Suite (Word, Excel, PowerPoint) and communication tools such as MS Teams, Zoom, etc.
* Strong communication and interpersonal skills, with the ability to liaise effectively with multiple teams.
* Excellent administrative skills with keen attention to detail.
* Ability to work independently and manage your own workload while collaborating effectively as part of a team.
* Strong organisational and multi-tasking abilities in a fast-paced environment.
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