Key responsibilitiesServing customers, dealing with any queriesAssisting in stock replenishment on the shop floorAssisting with deliveries in and out of the storeDealing with any telephone queries effectively and communicating with customers and colleaguesOther sales related dutiesOrdering goodsPerson SpecificationExcellent customer serviceGood communication skillsAbility to work effectively as part of a busy teamAble to work on own initiativeAbility to work under pressureGood command of the English language (written and spoken)Excellent telephone mannerPrevious experience in a similar industry/sector is desirable