Operations Manager
This key role involves overseeing hotel operations, ensuring a seamless and efficient service across all departments. Responsibilities include collaborating with the Director on strategic planning, leading departmental managers and staff, supporting training and development, driving sales initiatives in partnership with Sales & Marketing teams, ensuring compliance with Health & Safety and company standards, and delivering exceptional guest experiences at all times.
* A minimum of 2–3 years' experience as an Operations Manager in a busy 3*/4* hotel setting.
* Strong knowledge of food & beverage, sales/events, and hotel systems is required.
* A proven track record in people management and achieving operational targets is essential.
* Excellent communication, organisational, and leadership skills are necessary for success.