Library Assistant required for a public service institution in Letterkenny Grade IV - €***** per hour Initial 12 month agency contract 35 hours per week We are looking for an enthusiastic and organised Library Assistant to support the day-to-day running of a busy library.
This role is ideal for someone who enjoys helping people, working with information resources, and contributing to a collaborative team environment.
The successful candidate will help ensure library users can easily access information resources for research, learning and professional development while maintaining a welcoming and efficient library service.
Key responsibilities include: Providing a friendly, welcoming and efficient service to all library users.
Assisting users in person, by phone and by email with accessing library resources and services.
Registering new library members and introducing them to available resources and services.
Helping users operate library equipment and resolve basic technical issues.
Troubleshooting common access issues with library accounts, platforms and applications.
Maintaining the library space and ensuring it remains a comfortable and well-organised environment.
Carrying out day-to-day administrative tasks using the Library Management System.
Maintaining accurate user records in line with data protection requirements.
Reporting issues with library equipment, technology or facilities and liaising with relevant support teams when needed.
Assisting with the management and development of the library collection, including shelving and stock maintenance.
Supporting basic cataloguing tasks under the guidance of the Librarian.
Managing inter-library loan and document supply requests and maintaining related records.
Collecting and maintaining library usage statistics.
Ordering and monitoring stationery and other library supplies.
Handling incoming and outgoing library post.
Supporting the preparation of materials for information skills training.
Contributing to the promotion and visibility of library services, including attendance at events where appropriate.
Participating in library projects, initiatives and service improvements as required.
Keeping up to date with new resources, tools and developments in library services.
Providing cover for the Librarian when required.
Taking a flexible and proactive approach to supporting the overall library service.
Requirements: Experience of working in a library setting is required Ability to develop a working knowledge of library procedures and services.
Strong communication, customer service, and interpersonal skills.
Good ICT skills and confidence using digital systems.
Ability to work both independently and collaboratively as part of a team.
Good judgement and initiative when responding to user queries.
Ability to follow verbal and written instructions and work effectively under guidance.
Strong organisational skills with the ability to prioritise tasks and meet deadlines.
Professional approach that reflects positively on the library service.
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