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Digital operations manager for personal care

Galway
beBeeOperations
Digital operations manager
Posted: 19 October
Offer description

Job Summary:


We are seeking a highly skilled Digital Operations Manager to oversee the day-to-day operations and digital presence of our personal care business. This is a senior role focused on driving business growth, leading staff, and managing the brand identity both offline and online.



About the Role:



1. Business Operations Management:


* Oversee daily operations including staffing, scheduling, budgeting, payroll, and supplier management.

* Ensure compliance with health, safety, and employment regulations.

* Implement systems for efficient stock control, resource allocation, and client booking.


2. Staff Leadership & Development:


* Recruit, train, and mentor team members to maintain high performance and customer service standards.

* Develop career progression plans and provide ongoing coaching.


3. Digital Marketing & Social Media Strategy:


* Manage the digital presence across various platforms.

* Design and implement creative campaigns leveraging expertise in digital art and content creation.

* Drive customer engagement and retention through targeted online marketing and client communications.

* Monitor analytics and track campaign effectiveness.


4. Customer Experience & Business Growth:


* Lead initiatives to enhance customer satisfaction and loyalty.

* Develop promotions, partnerships, and loyalty programs.

* Report regularly on key performance indicators, financial performance, and growth opportunities.



What We Offer:



* A dynamic work environment

* Ongoing training and development opportunities

* Competitive salary and benefits package



How to Apply:


Please submit your application, including your resume and cover letter, to us via email. We look forward to hearing from you.

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