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Quality manager

Primark
Quality manager
Posted: 6 December
Offer description

Job Title:Quality Manager (Kids & Kids Accessories)Reports To:Head of QualityLocation:Arthur Ryan House, DublinJob Type: 12 MonthsFix Term ContractWe are seeking a dynamic and experienced Quality Manager to lead quality assurance initiatives across our Kids and Kids Accessories departments. This role is pivotal in ensuring our products meet the highest standards of quality, safety, and compliance across global markets. Based in our Dublin Headquarters, the Quality Manager will lead a team of Product Technologists, Assistant and Trainee Technologists. This role requires close collaboration across multiple functions at Primark as well as strong engagement with our global supply base. The Quality Manager will also provide strategic support to the Head of Quality, contributing to the evolution of our quality strategy and driving continuous improvement across the business.What you'll do:Build strong partnerships with internal teams, suppliers, and manufacturers to embed quality at every stage of the product lifecycleLead the design and implementation of global quality control systems that ensure consistency, compliance, and excellenceCollaborate with suppliers to resolve issues, drive efficiencies, and champion long-term quality improvementsSupport strategic planning and reporting for the Quality function, working closely with senior leadershipInfluence supplier quality standards in partnership with Buying, Merchandising, and Design leadership teamsChampion Primark's quality standards across global markets, ensuring clear and consistent communication with all stakeholdersLead, coach, and mentor a diverse team of Product Technologists, fostering a culture of inclusion, ownership, and growthInspire collaboration across teams, enabling seamless workflows, knowledge sharing, and innovative problem-solvingAct as a trusted partner to senior stakeholders, influencing decisions and driving alignment on quality prioritiesPromote continuous improvement by leading change initiatives that deliver efficiencies, cost savings, and sustainable growthWhat You'll NeedA minimum of 12-15 years of experience in a senior Quality role within apparel and ideally accessories, in a fast-paced, global retail environmentProven track record in leading, coaching, and developing high-performing teamsStrong expertise in product development, manufacturing processes, and global compliance standardsSkilled at influencing and inspiring cross-functional teams and senior stakeholdersExcellent communication, presentation, and relationship-building skillsHighly organised, adaptable, and resilient in fast-paced, evolving environmentsVisionary, innovative leader with sound judgement, integrity, and a focus on continuous improvementOur fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.REQ ID:JR-3116

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