By Appointment DMC delivers personalised private tours, concierge, executive and aviation transportation services across Ireland, the UK and France. We are growing our team to meet the demands of our expanding business and are seeking a Tour & Operations Assistant to join our team. The successful candidate will assist with the coordination and organisation of tours across our destinations, supporting our team of Travel Designers.They will also assist with the coordination of the day-to-day VIP transportation and operational logistics of our organisation primarily using our booking and reservations platform. This is an excellent opportunity for someone seeking to join a dynamic organisation as it expands its footprint within Ireland and globally. The position is office based in Killaloe, County Clare.Key Responsibilities & Tasks:Assist the Travel Design team with enquiries and sending quotations in a timely fashionProcessing reservations through the company's booking systemsSupport the Travel Design and Operations team in an operational capacityRelationship building with suppliers including 5* hotels, activity providers and attractionsGeneral office administration duties & finance related duties as requiredLiaise with our operations team and assist with bookingsAssist management with the day to day running of the company's operationsBe a point of contact for email and phone enquiriesOversee bookings from start to finish providing an exceptional level of serviceAssist with the management of the company's central reservation booking systemSkills required:Experience working in the Travel & Hospitality sector is a distinct advantageThe ability to work well within a teamGood organisational skills and attention to detailA strong customer focus is requiredStrong communication & interpersonal skillsIntermediate level working knowledge of MS Office applicationsAn ability to manage many tasks at the same time whilst meeting strict deadlinesFluent in verbal and written EnglishThe Role:Full time positionBased in KillaloeCompany pension plan