Hotel Operations Manager Job Description
We are seeking an experienced Hotel Operations Manager to oversee all aspects of our hotel's operations. The successful candidate will be responsible for managing the day-to-day activities of the hotel, including leading a team of department heads and ensuring seamless operation and alignment with our overall goals and standards.
Key Responsibilities:
* Fully responsible for overseeing all aspects of all departments with a particular focus on F&B related areas as priority at all times.
* Support and work with all Heads of Department in all aspects of running the hotel
* Install and follow efficient and effective work methods and systems and to identify and agree schedules which will facilitate the achievement of high levels of staff productivity.
* Review staff rotas, ensuring that they provide adequate cover in the most cost-effective manner.
* Ensure our kitchens and premises are in order to meet and exceed the standards of EHO/HSA/WRC and other government bodies, together with our own internal Auditors - QSC and more importantly our employees and customers.
Requirements:
* Demonstrated history of success in Food & Beverage Management
* Excellent People Skills, suited to a country Hotel and local business and community engagement
* Customer-focused, hands-on, excellent communication skills, whilst motivating the team to deliver the best possible outcomes for the guest and the business
* Flexible to work weekends, professional in appearance and presentation, and possess the ability to come up with solutions
* Candidate must have 3+ years F&B Manager experience
Benefits:
* Employee discount at S Hotel group properties
* Career development and progression opportunities
* Food allowance
* Employee Assistance Programme
* Employee Recognition Awards
* Free car parking
* Group Employee Discount Scheme
* Complimentary Coffee
* Bike to work scheme
* Pension scheme