Order to Cash Specialist Opportunity
We are seeking a highly motivated and talented individual to join our team on a 12-month fixed term contract as an Order to Cash Specialist.
About the Role:
This is a fantastic opportunity to thrive within a culture that values dedication to company vision and objectives, surrounded by highly motivated colleagues.
Your responsibilities will include:
* Managing Cash Application, Customer Master Data Maintenance, Manual Transaction entry, and Pricing Adjustments, alongside other associated tasks.
* Providing support to several Legal entities across ACE.
* Contributing to the SAP implementation project as required and participating in Continuous Improvement initiatives as directed.
* Developing a comprehensive understanding of the OTC model to deliver a best-in-class service to our markets.
* Building strong working relationships with customer service, finance, and credit team members within the wider organisation and across EMEA.
* Meeting individual targets and contributing to the achievement of the team's overall objectives.
* Delineating an excellent standard of customer service in all aspects of the role.
* Taking ownership of KPI delivery and driving improvements on a monthly basis.
* Ensuring compliance with SOX requirements.
* Adhering to the Service Partnership Agreement in place with each market.
* Ensuring all Company Policies and Procedures are followed.
* Providing support for Internal and External Audits.
* Handling ad hoc requests as required.
Requirements:
To be successful in this role, you will have:
* Proven experience as an Order to Cash professional within a multi-national corporation.
* Strong teamwork skills with the ability to collaborate effectively with individuals at all levels, both locally and globally.
* A positive, enthusiastic, and flexible approach to work with a can-do attitude.
* Experience with ERP systems, ideally Oracle and/or SAP.
* A minimum of 2-4 years of Accounts Receivable/Order to Cash experience, ideally gained within a shared service centre environment.
* Excellent written and verbal communication skills, with confidence in speaking to all levels of the organisation.
* Proficiency in Microsoft Office tools (Excel, PowerPoint, Outlook, and Word).
* Excellent customer service skills.
* A keen eye for detail and a high level of accuracy.
* The ability to self-direct, solve problems, and suggest effective solutions.
* Excellent communication skills in English. Proficiency in an additional European language or languages would be advantageous.
* A 3rd level Finance / Business degree.