Optical Assistant Opportunity
We're seeking a reliable and personable Optical Assistant to join our close-knit team.
This is a varied, people-focused role that combines reception, admin, and hands-on optical support.
Full training will be provided - what's most important is that you're friendly, competent, organised, and happy to work in a small, supportive environment.
Key Responsibilities:
* Preparation and handling of orders, notifications, and patient information
* Reception duties, phone calls, and customer queries
* Patient pre-screening and collection of relevant details
* Digital retinal photos (training provided)
* Matching invoices, submitting claims, and general administration
* SUPPORTING PATIENTS WITH APPOINTMENT REMINDERS AND AFTERCARE CALLS
What We're Looking For:
* Previous experience desirable but not essential
* Friendly, dependable, and efficient
* Great with people and a team player
* Comfortable in a hands-on role with plenty of variety
* Someone who takes responsibility and doesn't shy away from a busy day
Working Arrangements:
This part-time position offers:
* Tuesdays: 9am-6pm
* Wednesdays: 9am-6pm
* Saturdays: 9am-3pm
* Total hours per week: 21.5
Skill Requirements:
* CUSTOMER SERVICE ADMINISTRATION ASSISTANT SKILLS