We are a remote-first company looking for anIT Technicianto support our team with day-to-day IT operations in a modern, cloud-first environment. While this is a remote role, you must be based in Ireland to align with our local hiring requirements. You will work closely with colleagues across the company, helping ensure that systems, devices, and access are secure, reliable, and easy to use.ResponsibilitiesSupport users with hardware, software, and remote working issuesManage and support Microsoft 365 and Google Workspace environmentsHandle identity and device management using Microsoft EntraConfigure and maintain SSO solutions using SAML and OpenIDAdminister and support Atlassian tools such as Jira and ConfluenceEnsure good security practices across devices, accounts, and servicesTroubleshoot access, authentication, and device-related issuesAssist with onboarding and offboarding of employeesDocument setups, processes, and common issuesRequirementsExperience working with Microsoft 365 and Google WorkspaceExperience with identity and device management, especially Microsoft EntraGood understanding of SSO concepts such as SAML and OpenIDSolid general hardware knowledge (laptops, peripherals, basic networking)Strong troubleshooting skills, especially for remote usersGood understanding of IT security principles and best practicesComfortable working independently in a remote-first environmentClear communication skills and a service-minded attitudeNice to haveExperience with Azure and related servicesExperience with automation or scripting for IT tasksPrevious experience supporting a fully remote or distributed teamWhat we offerA flexible, remote-friendly work environmentA modern IT stack with room to improve and shape processesA collaborative team that values clarity, security, and pragmatismThe opportunity to take real ownership of IT operations