Overview
Teamworx are delighted to support our growing FMCG client with the hiring of an experienced and professional Account Manager.
This role is responsible for the effective delivery of client accounts, ensuring KPIs, SLAs, reporting accuracy, and field execution are consistently met.
Working closely with field teams and internal stakeholders, the role ensures client objectives are delivered on time and within budget.
This role includes people management, requiring a hands-on approach to coaching, performance management, and team development.
It suits a highly organised, commercially aware professional who can build strong client and internal relationships in a fast-paced environment.
Key Responsibilities
Manage day-to-day client accounts and act as a main point of contact
Monitor KPIs, SLAs, and ensure accurate, timely reporting
Support client meetings and performance reviews
Work with field teams to deliver client objectives and track performance
Identify risks and resolve issues proactively
Support team performance through coaching and feedback
Assist with budget management, cost control, and profitability
Ensure smooth contract delivery and operational coordination
What you will bring to the role
KPIs and SLAs consistently achieved
Accurate, on-time reporting
Strong client relationships
Effective field execution
Engaged, well-managed team
Controlled budgets and profitable accounts
2–4 years' experience in account management or similar within FMCG (required)
Experience with KPIs, SLAs, and reporting
Strong organisational, communication, and relationship skills
Commercial awareness and budget support experience
Experience supporting or managing teams
Relevant third-level qualification
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