Access to Care Advisor (Medical Records) - UPMC Whitfield
Location: UPMC Whitfield Hospital
Job type: Permanent
Overview of role:
The Access to Care Advisor will be part of an integrated team across our UPMC healthcare services that will simplify Access to Care for our patients. The successful candidate will operate with agility and diligence to support the Access to Care team in our mission of providing life-changing medicine to our patients and communities. We are seeking a healthcare experience candidate who is service-minded, driven to help others, and committed to making the patient experience straightforward. The candidate should be a team player, adaptable, responsive, learning-minded, organized, and proficient in technology to facilitate effective collaboration.
Primary Duties and Responsibilities:
* Work in our Medical Records Department
* Responsible for all Medical Records tracing and movement within the hospital
* Responsible for filing important documentation to the patient file
* Maintain confidentiality of patient information at all times
* Adhere to best practice manual handling in a physically demanding role
* Communicate effectively within a busy team
* Liaise with other teams to ensure safe handling of records
* Complete regular audits as required
Qualifications & Experience:
* 12 months experience in a similar role or healthcare setting
* Business/Secretarial Qualification
* Excellent knowledge of Microsoft Office
* Experience with healthcare systems including iPims is desirable
Equal Opportunity Statement and Benefits
UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Our total rewards program is market competitive, fair, and offers growth opportunities:
* Compensation: Competitive pay including base, performance-related, and premium pay where applicable
* Benefits: Fully paid maternity and paternity leave, a competitive Pension Plan, company-funded Death in Service Benefit (x3), and Critical Illness cover up to age 66
Performance and Recognition: Rewards for performance supporting UPMC’s goals through our annual ACES programme.
Work-Life Balance: Up to 27 days of annual leave, flexible working arrangements to support family commitments.
Development and Career Opportunities: Opportunities for continued learning and career advancement.
About UPMC
UPMC is a renowned multinational academic medical centre dedicated to people-focused care. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC leads in clinical and technological innovation, research, and education. Globally, UPMC expands its expertise through its International division, which includes hospitals and ambulatory centers in Italy, Ireland, and Croatia, offering signature specialty services worldwide.
In Ireland, UPMC has provided high-quality healthcare since 2006, including UPMC Whitfield Hospital in Waterford, and other facilities across the country, with outpatient and radiotherapy services, and a nationwide Concussion Network. The Global Technology Operation Centre is based in Kilkenny.
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