This is a full-time position, 5 days over 7 days. Typical Hours are 3pm until closing however flexibility is required. Hours are subject to change.
Duties include (but are not limited to):
* Welcome guests in a friendly and professional manner at all times and make appropriate recommendations where required
* Excellent knowledge of traditional and classic drinks, including cocktails is essential
* To have excellent knowledge of the wines and other beverages that you will serve, including the different spirits, beers & soft drinks available and to be able to open, pour and serve all of them according to the Ballyfin 5-star standards
* To prepare and set up pre-dinner drinks section in a timely manner ensuring excellent presentation
* Ability to manage stock levels and replenish where required
* Ensure the bar area and bar equipment are kept clean and presentable at all times
* To correctly take orders, ensuring no errors, including answering any questions that guests may have on the menu or drinks.
* Be up to date on dietary requirements
* To demonstrate a commitment to customer & service excellence at all times
* To anticipate guests needs in order to enhance quality service and in turn enhance guest satisfaction.
* To ensure a professional, prompt service of food & wine to the highest standards to the guest
* To train junior members of staff and work with them to improve their knowledge of beverages
Attributes desired:
* Excellent communication skills
* Well presented and professional
* Commitment to exemplary customer service & standards
* Fluent English with excellent verbal communication skills.
If you believe that you have the passion, personality and the skills required to become a true Ballyfin Demesne Professional and are prepared to give 110% dedication to ensuring our Guests receive the highest service standards and personal attention, then we want to hear from you! #J-18808-Ljbffr