This esteemed position requires a talented Banqueting Manager to oversee daily operations of weddings and events, upholding five-star hotel standards.
Key Responsibilities:
* Maintain brand standards at all times.
* Supervise, mentor, develop, and train team members.
* Ensure customer satisfaction by dealing with requests and complaints.
* Implement cash and stock control procedures.
* Contribute to achieving departmental revenue and cost targets.
* Embody the hotel's mission and core values in daily activities.
* Liaise with sales to maximise wedding and event sales.
* Comply with HACCP and health and safety protocols.
* Support daily operations in the main hotel when required.
The ideal candidate will possess at least three years' experience as a Banqueting Manager in a four/five-star hotel. They must be proficient in banqueting operations, including cash and stock control systems, and demonstrate excellent attention to detail, team management skills, and superior communication skills (fluent English, written and verbal).
Requirements:
* Three years' experience as a Banqueting Manager in a four/five-star hotel.
* Proficient in banqueting operations and cash and stock control systems.
* Excellent attention to detail, team management skills, and superior communication skills.