Job Title: Reconciliation and Credit Control Administrator
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The Cregg Group is seeking an experienced Reconciliation and Credit Control Administrator to join our dynamic finance team.
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This is a full-time, 12-month contract that offers hybrid working arrangements after the probationary period. We are looking for a skilled individual who can take their career to the next level in this exciting opportunity.
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Main Responsibilities:
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* Reconcile incoming group payments and resolve discrepancies with group contacts and policyholders.
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* Generate and maintain monthly invoices, group priority checklists, and Top 30 groups reports.
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* Provide exceptional customer service by responding to calls and email queries within set SLAs.
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* Maintain strong relationships with group contacts and promote effective communication.
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* Support claims processing by running premium checks and amending bank details as needed.
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* Undertake various administrative tasks as directed by management.
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Essential Skills:
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* Excellent interpersonal, oral, and written communication skills.
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* Strong numerical and analytical skills.
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* Effective telephone communication and problem-solving abilities.
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* Proficient in Excel and Microsoft Office packages.
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* Ability to work independently and collaboratively as part of a team.
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* Good time-management and organizational skills.
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