We are seeking a highly skilled and experienced Technical Solutions Engineer to join our team. As a trusted advisor, you will work closely with customers to understand their needs and provide expert solutions that help them innovate. Key Responsibilities * Understand customer impact and manage escalations through effective diagnosis, trouble-shooting, and resolution on VMware workloads on Google Cloud Platform products. * Collect and analyze technical troubleshooting evidence like packet traces (tcpdump), heap dumps, thread dumps, operating system statistics for network, memory, processing, IO systems to diagnose and resolve VMware deployments on GCP. Requirements