My client, a global brand who are based in Dublin are looking to hire a Technical Systems Specialist to join their team on a permanent basis. The successful candidate will support the delivery, maintenance and continuous improvement of business systems and applications. This role requires a strong technical background, the ability to support software development activities and assist with helpdesk escalations.The role:Support system integrations, APIs, cloud applications, and internal tools to improve operational efficiency.Collaborate with third-party developers on requirements, testing, documentation, and releases.Provide advanced technical support, troubleshooting, root cause analysis, and helpdesk escalation assistance.Coordinate with developers, vendors, and users to resolve defects and support system rollouts.Deliver technology projects by gathering requirements, managing scope, monitoring risks, and supporting change adoption.Perform functional, regression, integration, and user acceptance testing while maintaining QA documentation.Use AI tools to support analysis, troubleshooting, documentation, and automation initiatives across business systems.Promote safe and effective adoption of AI technologies within operational workflows.Have you:Extensive experience in a software, systems, or application focused IT role.Strong troubleshooting and problem-solving ability.Experience with system integrations and APIs.Understanding of the software development lifecycle and release management.Experience supporting or maintaining business applications.Strong communication skills and ability to work with both technical and non-technical users.To apply, send your CV to michael.obrien@db-recruitment.ie
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