Senior Retail Operations Leader
We are seeking an experienced Senior Retail Operations Leader to manage our busy retail branch in Raheen, County Limerick.
The successful candidate will have significant retail management experience with strong commercial and market awareness to drive sales, manage costs and optimise stock levels.
As a Senior Retail Operations Leader, you will lead, engage and develop a diverse team, fostering a culture of accountability, continuous improvement and outstanding customer service.
Responsibilities:
* Lead sales performance to meet or exceed KPIs while maintaining exceptional customer service
* Supervise and motivate the sales team, providing coaching, support and ongoing development to sustain high morale and productivity
* Maintain outstanding store presentation, ensuring cleanliness, merchandising standards and a welcoming shopping environment
* Enforce compliance with company policies, procedures, security protocols and relevant regulatory requirements
* Manage daily operational aspects of the store, including staffing levels, schedule planning and stock rotation to ensure efficient site performance
Required Skills and Qualifications:
* Minimum of 2-3 years' experience in high volume big box retail management, preferably in builders' supplies, agricultural, plumbing, electrical or DIY environments
* Strong business awareness and practical understanding of the local retail landscape
* In-depth knowledge of categories such as agri-inputs, builders' suppliers, plumbing, electrical and DIY hardware
* Proven track record in delivering outstanding customer service aligned with company values
* Excellent leadership and team-management skills, with strong attention to detail and organisational discipline
* Experience in customer-facing roles and ability to uphold and embed the brand's culture and values
Benefits:
* Negotiable salary
* Healthcare benefits
* Full training scheme
* Competitive financial benefits
* Competitive pension plan
* Long service awards