You will be part of the team that manages ION’s license key function, which is crucial in delivering ION solutions to our customers. As a member of the team, you will work internally with key stakeholders (sales, commercial, legal) to ensure correct and timely delivery of the license key, as well as helping to manage customer relationships through addressing and responding to customer queries.Key Responsibilities:License key query management, ensuring a min response time of 24 hoursDaily license key managementPreparation of customer pricing simulations and financial analysisDrafting and reviewing commercial proposals for customersDealing directly with customers and senior company managementAnalysis of contractual terms in respect of internal and external queriesAssisting with the development of scalable commercial processesAssisting with the integration of newly acquired companiesOther ad hoc work as requiredRequired Skills, Experience and Qualifications:Commercially astuteStrong critical thinking skillsStrong analytical skillsSelf-motivated and goal-oriented individualAbility to work under pressure and meet deadlinesIntellectually curiousAbility to multi-task and adapt to a rapidly changing environmentGood interpersonal and communication skills (verbal and written)Process-orientedStrong knowledge of Microsoft Office, especially Excel and PowerPointDesirable: B2B / SaaS Sales experience, Salesforce knowledgeDegree: 1.1 or 2.1 in any field2+ years of experience in a fast-paced environmentAbout usWe’re a diverse group of visionary innovators providing trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we have achieved tremendous growth by bringing together some of the best financial technology companies worldwide.• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions for managing their cash, in-house banking, commodity supply chain, trading, and risk.• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the global financial market infrastructure.With 10,000 employees and offices in more than 40 cities globally, ION is a rapidly expanding and dynamic group.At ION, we offer careers with many opportunities: to invent, design, collaborate, build, and transform businesses, empowering people worldwide to do more, faster, and better. Imagine what you can do and experience. This is where you can do your best work.ION is an equal employment opportunity employer, committed to prohibiting discriminatory practices or harassment based on any legally impermissible factors.
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