We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.
Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.
We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.
Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.
The Role
The Revenue and Financial Operations function is responsible for the effective and successful delivery of all Revenue, Business Performance & Project Reporting activities along with the delivery of all Reporting and Accounting processes and activities. The function is a strategic advisor and a lead interface between the Chief Financial Officer (CFO), the Uisce Éireann business areas and the finance teams, managing, shaping and supporting a consistent finance service provision.
The Finance Business Partnering Team for Uisce Eireann ensures effective financial management of the organisation and provides the expertise, services and information to support the business in achieving its required business outcomes, including supporting the financial and information requirements of Uisce Eireann. The Revenue Business Partner is responsible for all Subvention Income, Non-Domestic and New Connection Revenue financial reporting requirements to include the month end postings and analytics and Business Partners activities and support for the Customer team. They are also responsible for ensuring the adequacy of the controls across the end-to-end order to cash process and provide a vision for future system integration.
Reporting to the Head of Revenue and Finance Operations this business facing role works collaboratively with decision makers and end users to extract true business insights and performance improvement opportunities from a meaningful set of recurring performance measures.
Main Duties and Responsibilities
Manage all Domestic (Sub vented), Non-Domestic and New Connection Revenue Accounting estimated at €1,800m per annum, ensuring revenue and associated cost streams are separately identified, accounted for and accrued correctly.
Setting and Controlling the budget, forecasting and Business Plan supporting and challenging the decision‑making process for all aspects of the Uisce Eireann Revenue and associated cost streams and being an integral part of the management team within the Customer team.
Working closely with Customer team to understand the dynamic nature of the Business and ensure that any changes are accurately reflected in the company’s financial reports and Key performance Indicators (KPI’s).
Working closely with Customer team to ensure the accuracy of the financials linked to all revenue associated business cases. Responsible for all the month end transaction postings.
Providing expertise in Subvention Income, Non-Domestic and new Connection Revenue processes
Manage financial reconciliation on New Connection and Domestic Refunds.
Manage and account for all Non-Domestic and New Connection Revenue related/associated general ledger accounts such as Bad Debts and other related adjustments/provision.
Manage and account for all costs associated with the Order to cash process for the Customer team.
Detailed review, participation and understanding of the financial details contained in the outsourced contracts with Capita and any other Customer owned contracts.
Actively participate and leading discussions with IT, Customer, Connections and Developer Services (CDS) and Infrastructure Design and Delivery (IDD) teams to ensure:
That the impact of any operational/design change to systems and processes is understood and accurately reflected in the finance reports and ledgers, particularly for Non-Domestic Tarriff Harmonisation (NDTFR) and Trade Effluent changes to Customer to Meter (C2M) system.
That changes are tested and signed off by finance in advance of go live
Effective Business Partnering with Customer team and key stakeholders to ensure that all revenue and associated costs are recorded appropriately and capture in the annual planning and forecasting process.
Manage all key stakeholder which will include interactions with the Department of Housing Local Government and Hertigage (DHLGH).
Responsible for presenting/distributing monthly and periodic performance outputs to senior management team and other internal and external stakeholders such as the management reporting revenue packs, including analytics and commentary on performance versus planned budget, KPIs, and identification of variances and root causes.
Monitor, control and strengthen governance over the order to cash cycle
Interpret technical accounting developments with regards to potential impacts on Irish Water accounting policies for Revenue
Review, interpret and analyse government /Commission for Regulation of Utilities (CRU) price control plans as arising in the context of applicable accounting standards/policies
Lead the valuation of the Domestic and Non‑Domestic Debtor balances and establish a process/policy for calculating the bad debt provision for the Domestic Debtors.
Review Risk Register actions, add mitigating controls and make recommendations where required.
Liaising with external auditors regarding reporting activities as required and successful delivery of clean audit for all revenue transactions
Keeping up to date with best practice
Driving and enabling the team in shaping and implementing efficient and effective finance processes and adoption of best practices
Leading Staff and driving a ‘one team’ culture
Other duties as required from time to time.
General Duties and Responsibilities
Collaboration with key internal stakeholders across the UÉ business and the DHLGH.
Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.
Provide visible leadership for your team, coaching and developing them to achieve their full potential and deliver business objectives, promoting collaboration and highlighting the behaviours that are expected from everyone in the team.
Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation.
Other duties as required.
Knowledge, Skills and Experience
Recognised accounting qualification (ACA; ACMA; ACCA), or equivalent together with relevant third level qualification and or accreditation is desirable
A minimum of 10 plus years’ experience in the water, utilities or similar industries is desirable
Along with 3+ years working at a senior manager level
Excellent leadership and people skills required, and a demonstrable ability to attract and develop a high performing committed team.
You will have significant leadership and change & transformation experience ideally in a similar utility, regulated industry or multi stakeholder environment
Able to work to deadlines and adapt to changing conditions and ambiguity generating effective and pragmatic solutions to new situations and problems as they are presented.
Can quickly establish credibility and respect and build strong working relationships.
Stakeholder Management and the ability to interact and influence effectively at all levels, both internally and externally
Excellent communicator with the capability to handle complex and difficult situations with thought and confidence
Strong negotiation skills with win/win mindset
Financially and commercially astute
Experience of supporting policies, systems and controls and driving the implementation of progressive policies.
Demonstrated experience in leading teams to drive customer‑strategies that enhance service delivery.
Can quickly build a collaborative culture by establishing credibility and respect and foster strong working relationships and influence effectively at all levels, both internally and externally
Ability to drive decisions that benefit Uisce Èireann creating an environment of open, honest communication, ensuring ethical behaviour is part of everything we do
Excellent leadership and people skills required, and a demonstrable ability to promote growth, feedback, innovation and inspire others to aim high
History of successfully reinforcing safety practices and ensuring team goals are aligned with safety strategies.
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