###### Security Engineer - South/West London**Role:** Permanent**Salary:** £40,000/ANNUAL**Location:** Kestrel CourtWaterwells Business Park, Quedgeley, Gloucestershire, UK, GL2 2AT**Reference:** *****Save**Monatrix – Security Engineer****Location:**Field based – Central Region covering South West London, Buckinghamshire, Oxford, Slough, Reading, Camberley, down to Guildford.
Some occasional work in Central London.
**Reporting to:**Engineering Manager**Job Purpose & Summary:**In this role, you will carry out installations, service & maintenance visits, and corrective works for our clients.
While most of the work is done on customer premises, there may be occasional preliminary tasks at the Monatrix office.
As a key, customer-facing member of the team, you will support the delivery of high-quality installations, maintenance, and service, ensuring all communications and documentation are accurate and up-to-date.
You'll be the primary contact for clients, helping to deliver exceptional customer service in line with Monatrix's values.
**Key Requirements:*** Full UK driving licence (essential)* ECS / CSCS certification (essential — Monatrix can assist in arranging this if needed)* IPAF or PASMA card (advantageous, but not essential)* Previous experience with enterprise security systems (e.g., CCure, Gallagher, Milestone) is a plus — but not required* Willingness to travel.
There may occasionally be overnight stays, for which Monatrix will cover hotel costs, provide a meal allowance, and pay an additional 2 hours of overtime per day for away work**Benefits:*** Company van + fuel card* No on-call rota* Paid travel after the first 30 minutes of your journey to site and then the first 30 minutes home* 1.5x overtime rate after working 9.5 hours* 60 minute Lunch break**Duties & Responsibilities:*** Maintain clear, accurate daily communication and documentation with office coordinators* Uphold Monatrix's values and present a professional image to customers* Carry out installations & service in a professional, efficient, and safe manner* Respect customer sites – ensure they are left clean and tidy* Complete and return all required documentation to the office promptly and accurately* Keep company vehicles clean; report any damage immediately* Adhere to work specification and report any required changes to the office for approval* Perform initial investigative work on service calls (maximum one hour); obtain authorisation before continuing past this time* Travel to customer sites across the UK when required* Potential overnight stays for consecutive nights for some projects* Record and update all installation, service, maintenance, and progress documentation in line with company processes* Support and assist engineering colleagues and follow guidance from project managers, senior engineers, and coordinators**Minimum Education / Training:*** At least **2 years' experience** in engineering or a similar service roleIf you're interested in exploring this opportunity — or if you'd like to ask any questions — please let me know!
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