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Seasonal guide/information officer

Claremorris
Office of Public Works
Information officer
€20,000 - €30,000 a year
Posted: 26 September
Offer description

Visitor Services of the Office of Public Works currently seek enthusiastic people to join their dedicated Guide Teams at National Monument/National Historic Property Sites under their remit. This competition will be used to fill a range of temporary/seasonal posts over the next year.

The duration of seasonal employment may vary, depending on the local operational requirements. The hours, commencement dates and completion dates of the season may also vary for the same reasons.

The role of the Seasonal Guide / Information Officer will include:

* Protection of the Site
* Supervising and controlling visitors so as to maintain order and prevent interference with the site
* Ensuring that any rules for visitors are observed
* Being responsible for security and safety at the site
* Visitor Reception & related duties
* Welcoming visitors to the site
* Introducing visitors to the site and its facilities
* Administering admission tickets and receipts
* Selling literature, postcards and posters
* Counting money and reconciling receipts
* Counting stock
* Keeping reception area and other site facilities clean and tidy
* Operating audio visual or other appropriate equipment
* Dealing with enquiries about the area and its visitor facilities
* Dealing with phone enquiries
* Handling bookings for the site
* Promotion and interpretation of the Site
* Familiarisation with all aspects of the importance and story of the site
* Developing own tour commentary in conjunction with supervisor and other guides
* Giving guided tours
* Adapting a guided tour to suit a particular group
* Conducting guided tours through Irish or other languages, where applicable
* Event Management
* Dealing with detailed enquiries about particular features of the site
* Outdoor duties to include but not limited to Park Stewarding
* Invigilating duties.

In addition, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Aspects of this role may be physically demanding, therefore a reasonable level of general fitness is required.

ESSENTIAL REQUIREMENTS

Candidates must have:

* Fluency in English
* Heritage awareness and an appreciation and interest in history
* An understanding of historical reasoning and research methodology
* Ability to engage with a programme for diverse audiences, individuals and communities, on-site and online.
* Candidates must be at least 18 years of age on 1st January 2024. Retirement is compulsory on reaching 70 years of age.Candidates will be required to provide an original birth certificate or Passport for age verification purposes as part of the pre-employment process. No appointment to the position will be made to those candidates who do not meet the age criteria

LIST OF SITES WITH FILLABLE POSITIONS (By County in alphabetical order)

* Cork-Garinish Island-Ilnacullin *
* Dublin-Kilmainham Gaol and Courthouse
* Dublin-Pearse Museum- St. Enda's Park
* Dublin- National Botanic Gardens
* Dublin- Dublin Castle
* Dublin- Casino Marino
* Dublin- Custom House
* Dublin- Royal Hospital Kilmainham
* Dublin- Phoenix Park Visitor Centre-Ashtown Castle
* Galway- Portumna Castle & Gardens
* Meath- Brú na Bóinne
* Waterford- Dunmore Cave

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