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Customer call centre representative

beBeeSwitchboardOperator
Call centre representative
Posted: 8 February
Offer description

Job Opportunity

A new position has become available for a Switchboard Operator at Daisy Hill Hospital Newry.

* This is an initial 3-month temporary role, working between 9:00am–5:00pm, approximately 20-25 hours per week.

The successful candidate will answer and transfer incoming calls efficiently, act as the hospital's first point of contact during night hours, and assist staff, patients, and visitors with enquiries. This will be until full training is provided. Once fully trained the role will move to a shift rota including nights weekends and bank holidays with potentially increased hours to 30 per week enhanced rates applying Standard Shift Monday – Friday : 6:00am -8:00pm @ £12.51/hour Unsocial Hours Mon-Fri :8:00pm -6;00am Sat@£17.22 hour Sun & Public Holidays @ £22..34hour An ideal candidate would have previous experience in handling large volumes of calls ability work various shifts including nights weekend/bank holiday.

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