We are seeking a Sales Advisor to deliver an exceptional customer experience by serving and selling in store and through all digital channels.
Purpose: Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.
Key Accountabilities:
* Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
* Always put the customer first and prioritise customer before task
* Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
* Involvement in Plan A activity to support store and local community initiatives
Customer:
* Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
* Always put the customer first and prioritise customer before task
* Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
* Involvement in Plan A activity to support store and local community initiatives
Selling:
* Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
* Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
* Actively take part in store events to achieve selling targets
* Create selling opportunities at all service points
Store:
* Understand the store business priorities and play your part to improving the store performance
* Follow safe and legal working practices
* Make every penny count by working productively and minimise losses throughout the store
* Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve
Team:
* Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
* Own your personal development, continuing to look for opportunities to grow your knowledge
* Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team
Work Schedule:
Sunday 16.00-20.00, Monday 17.00-21.00, Tuesday 17.00-21.00, Saturday 17.00-21.00
Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
Industries: Retail
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