AI Data Specialist Role
We are seeking a highly skilled AI Data Specialist to join our team. This is an excellent opportunity for someone who wants to work with cutting-edge technology and be part of a diverse and dynamic team.
The role involves working with data, investigating issues, enforcing clients' Terms of Use, and providing exceptional customer support. Strong communication skills, both written and verbal, are essential in this role. Additionally, the ideal candidate will have a high level of adaptability and be able to make decisions quickly.
* Investigate reported issues and resolve them efficiently
* Enforce clients' Terms of Use by monitoring reports of abuse on the site
* Become knowledgeable about clients' products and community standards
* Use market-specific knowledge to find scalable solutions to improve customer support
* Gather, analyze, and utilize relevant data to develop ways to improve the user experience
* Recognize trends and patterns and escalate issues outside company policy to the global team
* Identify inefficiencies in workflows and suggest solutions
Requirements
* Fluent in Ukrainian (C1-C2) in oral and written communication, with in-depth understanding of culture and social trends in the region
* Advanced level of English (C1)
* Strong personal resilience with the ability to operate in a pressured environment
* Strong interpersonal skills, verbal, and written communication skills, and empathy
* High adaptability and positive approach to challenges
* Ability to make decisions, prioritize, solve problems, and work as part of a team
* Effective Time management & Prioritization skills
Benefits
* Competitive salary
* Private healthcare
* Pension contribution
* 25 days of annual leave
* Extensive Training and access to Wellness Programme
* Tax Saver and Bike-to-Work Scheme
Note
* Candidates must be fully confident in dealing with sensitive content
* Candidates must be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for minimum 12 months or renewable)