Lead Barista and Coffee Shop Manager
This is an exciting opportunity to join a team of passionate coffee lovers as a Lead Barista and Coffee Shop Manager.
The Role:
In this key leadership role, you will be responsible for delivering exceptional customer care, meeting operational standards to maximise sales and profitability, and maintaining costs alongside the store management team.
* Main Responsibilities:
* Leading the standard of coffee quality, customer service, and presentation in the unit while providing constant supervision in all areas.
* Developing and maintaining excellent communication skills with Senior Management in the store.
* Providing a fast, friendly, and efficient level of customer service.
* Operating a 3 group manual/semi-automatic coffee machine and setting up/maintaining the grinder throughout the day.
* Ensuring that espresso shots and milk are prepared to a consistently high standard.
* Preparing and assisting with food preparation, setting up counters and merchandising the Kiosk, and taking full responsibility for all products from the point of entry to the exit.
* Developing an efficient cleaning schedule to ensure the regular and systematic cleaning of the coffee machine and equipment in the Kiosk while also adhering to hygiene and food safety standards.
* Monitoring and delivering the HACCP programme while ensuring that food safety, food presentation, hygiene, and quality standards are adhered to.
* Placing product orders with agreed suppliers on a daily/weekly basis and being responsible for the control of waste in the unit.
* Adhering to specifications, standards, and procedures while at work and ensuring that staff comply with company policy and procedures.
* Providing ongoing staff training by continuously motivating and developing the skills of the team.
* Planning and implanting an efficient work schedule for the Kiosk in order to ensure job rotation and flexibility of all staff while maximising their productivity.
* Dealing with any problems as they arise and reporting them to Store Management.
* Undertaking any practical duties which may arise in an emergency to ensure the smooth running of the Kiosk.
Requirements:
To be successful in this role, you will need:
* Previous experience working with coffee.
* Barista skills with a knowledge and understanding of coffee.
* Experience using a 3 group machine or similar.
* Experience and training on HACCP and Food Safety.
* An advanced level of English combined with a professional and polite manner.
* Excellent communication and interpersonal skills with a strong desire to work with coffee.
* Flexibility to work 5 days over 7.
Benefits:
This role offers:
* Competitive pay and an employee discount from your first day.
* Opportunities for professional development and career growth.
* A dynamic and collaborative work environment focused on innovation and growth.
Dunnes Stores is an Equal Opportunities Employer.