Trade Counter Salesperson – Heating and Plumbing
My client with 35 branches nationwide supply plumbing and heating products to trade customers.
I am looking for a sales and customer focused Sales Assistant to join the trade counter in their Mullingar branch – mainly Monday to Friday with 3 hours on a Saturday in rotation with other staff.
Although a background in selling plumbing and heating products is advantageous, it is not essential, and I welcome retail candidates from Grocery, Interiors, Fashion, Flooring, Homewares, or a plumber or tradesperson who wants to down tools.
As Trade Counter Salesperson you will provide expert advice, product knowledge, and quotations both over the phone, in person and on email.
Whatever the background I need someone with a bubbly and enthusiastic personality who enjoys consultative selling-taking the time to assess customer requirements and offer expert product knowledge (which can be learned and training given).
Package: Salary negotiable and relative to experience, bonus, pension contribution, life cover, staff discount.
Responsibilities for the job of Trade Counter Salesperson – Heating and Plumbing
1. Customer Service: Welcome and assist customers at the trade counter, offering expert advice on heating and plumbing products.
2. Order Processing: Accurately process customer orders in-store, over the phone, and via email.
3. Sales Growth: Upsell and cross-sell relevant products to maximise sales opportunities.
4. Quotations: Prepare customer quotes and proactively follow up to convert enquiries into confirmed sales.
5. Supplier Liaison: Communicate with suppliers to check product availability, pricing, and lead times.
6. Stock Management: Maintain correct stock levels, carry out regular stock checks, and support replenishment activities.
7. Counter Presentation: Ensure the trade counter is clean, organised, and fully stocked at all times.
8. Customer Resolution: Handle customer queries and complaints professionally, ensuring timely and satisfactory solutions.
9. Team Collaboration: Work closely with the warehouse and delivery teams to ensure orders are picked, packed, and delivered accurately and on schedule.