Receptionist – Fast Track Into Information Technology CLG (FIT)
Location: Glasnevin, Dublin
Department: Corporate Services
Hours: Full-time, Monday–Friday, 8:30 AM – 5:00 PM
Salary: €30,000-€32,000 depending on experience, with benefits including health insurance, pension and Employee Assistance Programme
About FIT
Fast Track Into Information Technology CLG (FIT) is a leading non-profit organisation supporting skills development and employment opportunities in the technology sector. We are committed to fostering a welcoming, inclusive, and professional environment for our students, staff, and visitors.
The Opportunity
We are seeking a friendly, organised, and professional Receptionist to join our team at FIT's head office in Glasnevin. As the first point of contact for students, staff, and visitors, you will play a vital role in delivering excellent customer service and providing essential administrative support in a dynamic office and educational environment.
Key Responsibilities
* Greet and welcome visitors, students, and staff with a warm, professional demeanour.
* Answer, screen, and direct incoming telephone calls.
* Maintain a clean and organised reception area.
* Operate the door entry system and ensure secure access for visitors.
* Manage incoming and outgoing mail, packages, and deliveries.
* Assist with data entry, filing, and maintaining accurate records.
* Schedule appointments and manage calendars for staff as needed.
* Prepare and distribute communications, memos, and notices.
* Support event and meeting coordination, including room bookings and AV setup.
* Assist with staff expense claims, purchase orders, hotel bookings, and purchasing queries.
* Help with document verification and management for admissions and registration.
* Provide information and assistance to students regarding FIT programmes and resources.
* Coordinate with vendors and service providers for deliveries and maintenance.
* Operate office equipment and troubleshoot basic technical issues.
* Ensure security protocols are followed and support health and safety procedures.
What We're Looking For
* Leaving Certificate or equivalent (additional education or office admin certification is a plus).
* Previous experience as a receptionist, administrative assistant, or in a customer service role.
* Excellent verbal and written communication skills.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willingness to learn new systems.
* Strong organisational skills and ability to multitask in a busy environment.
* Positive attitude and commitment to providing high-quality service.
Why Join FIT?
* Be part of a mission-driven organisation making a real difference in people's lives.
* Work in a supportive, collaborative, and inclusive team.
* Enjoy a competitive salary and comprehensive benefits package.
* Opportunities for professional development and growth.
How to Apply:
Send your CV and a cover letter outlining your suitability for the role to by Friday, 3rd October.
Job Types: Full-time, Permanent
Pay: €30,000.00-€32,000.00 per year
Benefits:
* Company pension
* Employee assistance program
* On-site parking
* Private medical insurance
Ability to commute/relocate:
* Glasnevin, CO. Dublin: reliably commute or plan to relocate before starting work (preferred)
Experience:
* receptionist or administration: 1 year (preferred)
Work authorisation:
* Ireland (required)
Work Location: In person