Full job descriptionSpilt Milk is one of Dublin's most vibrant and energetic Ice Cream & Coffee Shop locations.Located in the heart of Dublin City on Drury Street, we are a small independent businesswith big plans. We are seeking a passionate, hands-on Café Shop Manager to lead dailyoperations, deliver exceptional customer experiences, and drive business growth. The idealcandidate is a people-focused leader with strong operational, financial, and customer serviceskills who thrives in a fast-paced café environment.Key Responsibilities Operational Management: Oversee daily café operations including opening/closing,inventory control, and adherence to health and safety regulations. Team Leadership: Recruit, train, schedule, and motivate staff to maintain highperformance and morale. Customer Experience: Ensure consistent, high-quality coffee and food service;handle customer feedback professionally and promptly. Financial Performance: Manage budgets, monitor sales targets, control costs, andoptimize profitability. Inventory & Supply Chain: Maintain accurate stock levels, manage supplierrelationships, and minimize waste. Brand & Standards: Ensure the café reflects the company's brand, cleanliness, andpresentation standards at all times. Marketing & Community Engagement: Support local marketing initiatives and buildcommunity connections to grow the customer base.Qualifications & Skills Proven experience as a Coffee Shop Manager, Assistant Manager, or similar role inhospitality or retail. Strong leadership and team development skills. Excellent communication, problem-solving, and organizational abilities. Solid understanding of café operations, coffee preparation, and customer serviceprinciples. Financial literacy (budgeting, cost control, reporting). Proficiency with POS systems and basic computer applications. Flexible schedule — ability to work early mornings, weekends, and holidays asneeded.Education College Degree or equivalent required. Hospitality or business management qualification preferred.Job Types: Full-time, PermanentBenefits: Employee discount TipsWork Location: In personJob Type: Full-timePay: €30,000 - €35,000.00 per yearJob Type: Full-timePay: €30,000.00-€35,000.00 per yearBenefits:Employee discountFood allowanceExperience:Management/Supervisor: 1 year (preferred)Work Location: In person